Fans advised to arrive early

by Scott Thornberry - 9th November 2010

fans advised to arrive early

FANS ADVISED TO ARRIVE EARLY   Darlington are asking fans to arrive in plenty of time for tonight's Blue Square Premier clash against Tamworth.   The Quakers have slashed their admission prices for the game to just £5 to try and tempt stay-away fans back to the Arena.   The club experienced problems on Saturday when almost 1,000 fans paying on the day turned up within 30 minutes of the game.   And Darlington are asking all fans, particularly those paying on the evening, to give plenty of time.   "We apologise for the delays we experienced on Saturday," said the club's general manager Phil Preston.   "It was down to a number of factors, mainly that almost 1,000 of the 1,600 gate turned up within half-an-hour of the game.   "We've got new provisions in place which will hopefully prevent such problems but we need fans, especially those paying on the night, to turn up early."  

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Hilly - 9th November 2010 09:41:48

"We've got new provisions in place which will hopefully prevent such problems but we need fans, especially those paying on the night, to turn up early"

I hope that means 'pre-printed' tickets. Like others have said, that would save a hell of a lot of time. It's the second best thing to paying on the turnstile.

divas - 9th November 2010 09:52:56

Hilly wrote:"We've got new provisions in place which will hopefully prevent such problems but we need fans, especially those paying on the night, to turn up early"

I hope that means 'pre-printed' tickets. Like others have said, that would save a hell of a lot of time. It's the second best thing to paying on the turnstile.
Its got to be.

Looking at the numbers, while 1000 people turning up 30 mins before KO doesnt sound on the face of it overly bad (at least it didnt to me), it equates to serving 8 people per minute from 4 ticket office windows

With pre printed tickets i'd like to think that they could serve 3 people a minute (more if someone is buying multiple tickets) (perhaps another idea is a dedicated window for people buying group tickets or 3 or more) so you'd still need in excess of 10 ticket windows open to clear 1000 people in 30 mins.

All that said, i still cant understand why people arent keen on calling the club beforehand and ordering a ticket and picking it up on the night - its in their best interest as they'll be inside the stadium within no time.

Wonder if the club are missing a trick by not trying to sell refreshments to people while they queue for a ticket too.

wylam_rangers - 9th November 2010 12:10:16

divas wrote:
Hilly wrote:"We've got new provisions in place which will hopefully prevent such problems but we need fans, especially those paying on the night, to turn up early"

I hope that means 'pre-printed' tickets. Like others have said, that would save a hell of a lot of time. It's the second best thing to paying on the turnstile.
Its got to be.

Looking at the numbers, while 1000 people turning up 30 mins before KO doesnt sound on the face of it overly bad (at least it didnt to me), it equates to serving 8 people per minute from 4 ticket office windows

With pre printed tickets i'd like to think that they could serve 3 people a minute (more if someone is buying multiple tickets) (perhaps another idea is a dedicated window for people buying group tickets or 3 or more) so you'd still need in excess of 10 ticket windows open to clear 1000 people in 30 mins.

All that said, i still cant understand why people arent keen on calling the club beforehand and ordering a ticket and picking it up on the night - its in their best interest as they'll be inside the stadium within no time.

Wonder if the club are missing a trick by not trying to sell refreshments to people while they queue for a ticket too.

I've spoken to the club this morning and been assured that extra staff have been drafted in to cope with tonight. Hopefully they will be kept busy and deliver the service fans are demanding. :thumbup:

divas - 9th November 2010 12:16:00

wylam_rangers wrote:
divas wrote:
Hilly wrote:"We've got new provisions in place which will hopefully prevent such problems but we need fans, especially those paying on the night, to turn up early"

I hope that means 'pre-printed' tickets. Like others have said, that would save a hell of a lot of time. It's the second best thing to paying on the turnstile.
Its got to be.

Looking at the numbers, while 1000 people turning up 30 mins before KO doesnt sound on the face of it overly bad (at least it didnt to me), it equates to serving 8 people per minute from 4 ticket office windows

With pre printed tickets i'd like to think that they could serve 3 people a minute (more if someone is buying multiple tickets) (perhaps another idea is a dedicated window for people buying group tickets or 3 or more) so you'd still need in excess of 10 ticket windows open to clear 1000 people in 30 mins.

All that said, i still cant understand why people arent keen on calling the club beforehand and ordering a ticket and picking it up on the night - its in their best interest as they'll be inside the stadium within no time.

Wonder if the club are missing a trick by not trying to sell refreshments to people while they queue for a ticket too.

I've spoken to the club this morning and been assured that extra staff have been drafted in to cope with tonight. Hopefully they will be kept busy and deliver the service fans are demanding. :thumbup:
Fingers crossed - sadly i wont be able to see the melee as i'll be tucking into my prawn sandwiches in the RG.