I transferred money directly from crowdcube into the CIC on May 22nd. I've sent three emails through the CIC website, but still had no acknowledgement.

Can whoever is responsible for receiving CIC deposits please get in touch.

Without wishing to seem whiny - five emails to the cic/1883 website, two posts here, seven weeks' waiting just for a confirmation. It may only be a tenth of what I originally pledged, but it's still a hundred quid, and I'd like to know it went where it was supposed to go.

Can anyone help still_darlo with this. Normally see response to these so presume it is just being missed any able to resolve.

My info is that Still_darlo has been emailed 4 times in response to his emails.

Laura will PM him through here to try and make sure a connection is made.

There is a lot going on in the background but we are pretty much up to date on CIC admin.

Thanks, Les, for trying to help.

Craig, I would have thought that given what I have said in my posts you would be addressing me personally, not 'he'. This forum is supposed to be for direct, one-to-one communication.

As you know, people just don't 'not receive' emails. If the address is correct, either they go to an inbox or a spam folder, neither of which has been the case here. One email, from Laura via questions@savedarlo.org, was received at therichardcarter@gmail.com on July 3rd, which I replied to immediately. Since then...more silence. The 'savedarlo' contact is clearly not working properly. Your implication that it's somehow my fault for not responding to emails is unwelcome.

I'm in the US, and am not about to follow this simple matter up by telephone, nor should there be any need.

Surely somebody can send a confirmation to the email address contained in this post.

Keep your hair on sunshine, im sure they'll get through to you in the end

One thing I think that needs tidying up is who exactly to contact (or to wait for contact from), and exactly which of the 12,000 email addresses is the right one for each type of query. I've had unanswered emails myself, nothing urgent and am happy to wait or seek answers elsewhere, but some people still expect a full time professional response from a voluntary set-up.

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Just a bump for this one - I joined, paid up etc a couple of weeks ago but have had nothing by way of a confirmation by e-mail, post or otherwise. I know there's a lot going on to get ready for the new season, but I have to say that even an automated response just so I have some form of receipt for my payment would be much appreciated.

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I've since sent emails to both the CIC and the football club. I'll reiterate that I know everyone involved is volunteering and has never done this before, but I've used the supposed correct channels and unless I'm mistaken, these channels are not being checked, or my relatively simple request/suggestion has been ignored. Happy to be corrected/kept informed. Thanks.

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Not sure they will appreciate me saying this but go direct via PM to Laura & Tori. I think improvement is needed in the long run in terms of response via the official channel but can't see you not getting a response direct to Laura or/and Tori.

By all means contact me via my email address. Got so much going on at the mo so for quickness I don't mind. Torigill@hotmail.co.uk

Tori, I'll drop you a line when back in the UK but I was really after a very simple acknowledgement of my membership of the CIC and suggested that now the season had started, a quick email chucked out to all founder members might be a quick win in terms of communication.

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